CONTACT
How can we help?
Contact MoneyMeasure UK with website feedback, correction requests or accessibility issues.
Email us
Please describe the page you were using and what you expected to see. If a calculation appears wrong, include the assumptions you selected, but do not send payslips, National Insurance numbers, bank details, passwords or other sensitive personal information.
What we can help with
- Reporting a possible calculation or content error
- Suggesting an improvement or a new calculator feature
- Reporting a broken page or accessibility problem
- General questions about how MoneyMeasure works
Before you contact us
MoneyMeasure provides general information and illustrative estimates. We cannot access or change your PAYE record, tax code, payroll, pension or student-loan account, and we cannot contact HMRC or your employer for you.
For questions about your personal tax record or tax code, contact HMRC through GOV.UK. For a payslip or workplace deduction, contact your employer or payroll team.
Response times
MoneyMeasure is an independent website. We aim to review genuine messages, but we cannot guarantee a response time or provide personalised tax, legal, financial or payroll advice.
How correction reports are reviewed
When you report a possible error, we compare the page or calculation with the assumptions shown on the website and, where relevant, the current GOV.UK or HMRC source. A correction may involve updating explanatory wording, changing a tax-year value or improving how the calculator describes an assumption.
Please send enough detail for us to reproduce the issue without including private documents. Useful information includes the page address, tax year, pay frequency, UK region, tax code and which optional deductions were selected. Screenshots should be cropped to remove names, addresses, payroll numbers and other personal information.